Customer service telephone. México: 01-800-212-8951 / USA-CAN: 1-888-922-7381

Information about destination

The Mexican Caribbean

Our parks, Xcaret, Xel-Há and Xplor, are located in the Mexican Caribbean and very close to Cancun, Riviera Maya. We combine a number of nature-related activities that promise nothing less than an unforgettable experience – with us, you can swim with dolphins, enjoy the full potential of a snorkeling experience, wander at the archaeological sites left by the Mayan culture, stroll inside the jungle’s daring paths, travel across zip-lines, explore underground rivers and chill-out while watching our shows filled with Mexican history and culture.

The Mexican Caribbean is indeed one of its kind extending from Cabo Catoche through Holbox, Cancun, Isla Mujeres, Playa del Carmen, Cozumel, Riviera Maya and Tulum till the south of Chetumal, offering a range of unique attractions supported by an infrastructure that meets the needs of its visitors.

With beaches of mesmerizing beauty featuring a blue lagoon and stretches of white sand, this enchanted place known as “Selva Baja” embodies the best of a tropical dream.

Along its coast, you can find a coral reef extending from the northern tip of the Yucatan Peninsula down to the Bay of Chetumal in the South and beyond our shores making it the second most important coral reef barrier in the world. It is for this very reason that our park enjoys a favourable reputation of providing a unique venue where snorkeling and scuba-diving activities can be enjoyed to the max!

A rich marine fauna hosting hundreds of species of tropical fish and a significant number of corals that paint the reef with the magic of color!

The region’s climate is semi-tropical with a minimum annual temperature of 26°C that could rise to a potential maximum of 35°C in summer. Rainy seasons are short with a period extending from September to October and the highest temperatures of the region are usually recorded between May and August.

Off the state of Quintana Roo and Yucatán, we can discover the archaeological sites like those of Tulum, Ek’Balam, Chichén Itzá and Cobá, the most crucial ones in the Mayan culture. Tulum is perhaps one of the sites most characteristic of this lost civilization and its location compliments a scene of unspeakable beauty featuring heavenly white sand and clear-blue seas, making us proud to be part of this astounding Mexican splendor.

The city of Chichén Itzá is located in the north of the Yucatán Peninsula, close to the city of Valladolid. Chichén Itzá stands to remind the world of its glorious past and ceremonial rituals marking the presence of one of the most mystical and wise cultures of all times. In fact, it is by no surprise that Chichén Itzá holds a place as one of the New 7 Wonders of the World and has been declared as Human Heritage by UNESCO.

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